📦 Delivery Options Overview
At FMB Grocers, we are committed to delivering fresh groceries and frozen products quickly and safely to your doorstep.
All frozen, fresh, and perishable items are packed carefully in temperature-controlled packaging to maintain quality and freshness.
- Standard Home Delivery (2–3 Business Days)
2. Same-Day Delivery (Selected Areas)
3. Scheduled Delivery Slots
4. Store Pickup Option
🛒 How Delivery Works
1️⃣ Place Your Order
Add your products to cart and select your preferred delivery method at checkout.
2️⃣ Order Confirmation
You will receive an email or SMS confirmation once your order is placed.
3️⃣ Order Processing
Our team carefully packs your groceries to ensure freshness and quality.
4️⃣ Delivery at Your Doorstep
Your order will be delivered within the selected time slot.
⏰ Delivery Timings
Monday – Saturday: 9:00 AM – 8:00 PM
Sunday: Limited hours (if applicable)
Same-day delivery cutoff time: 2:00 PM
🔄 Returns & Exchanges
We want you to be completely satisfied with your purchase.
Damaged or incorrect items must be reported within 24 hours of delivery.
Perishable and frozen items are non-refundable unless damaged.
Refunds will be processed to the original payment method.
For assistance, contact us at:
📞 (956) 238-7908
📧 support@fmbgrocers.com
FAQs
Where is my order?
You can track your order through your confirmation email or contact our support team.
Do you deliver on public holidays?
Delivery may be limited during holidays. Please check availability before placing your order.
Do I need to be present for delivery?
Yes, especially for frozen and perishable items to ensure safe handover.
Is next-day delivery available?
Yes, for selected areas depending on stock availability.